IMPORTANT: Please Read! ^-^
I apologize for the length of this document, but there is a lot of information that I need to update you on. Please read and get back to me with any questions you may have:
Entering the Library, HUSKY IDS ARE REQUIRED!
To enter the library, you MUST have a current valid Northeastern Husky Card (no sign-ins will be permitted). You will also need your card to tap access into staff areas. We have given your IDs access to 260SL, 270SL, the Staff break room, the Circ area on the 1st floor, and basement shelving areas. Do not forget your card when you come to work and keep it on you at all times!
Don’t feel well? What to do?
If you don’t feel well, then please stay home.
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Notify your supervisor asap.
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Get lots of rest, take it easy, and we hope you get well soon!!!
If you feel better, then email your supervisor and work your next shift.
Covid?
Please refer to Northeastern University’s current Covid guidelines: https://news.northeastern.edu/coronavirus/reopening/vaccine/.
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Don’t go to work.
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Notify your supervisor asap.
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Get lots of rest, take it easy, and we hope you get well soon!!!
When you feel better and your quarantine is over, then email your supervisor and work your next shift.
Break Time and Food
If you have a break during your shift, then please make sure to take it! Break time does not roll over and cannot be used to arrive or leave early for your shift.
When you go on your break, please make a note in your Team’s chat (your “timesheet” of the day). When you come back from your break, please make a note in your Team’s chat. (EXAMPLE: I am going on my break. I am back from my break.)
Out of courtesy to other users, please do not eat at shared workstations. You may eat meals in the staff lounge. Drinking beverages (non-alcoholic obviously) in our office or at the Circulation Desk is okay!
If you have a break and would like to eat, please go to the staff lounge. Your HuskyID will give you tap access.
The staff lounge is located on the 2nd floor. Please see here:
Through this door:
Once through this door, the Staff Lounge will be your first door on the right.
Staff Computers?!
We have 2 student computer stations (circled in red).
Please feel free to choose either one at the start of your shift unless it has already been claimed by another student.
Timesheets?
There are no physical time sheets. There might be a formal, online timesheet at a later date. For now, at the start of your shift, please say “Hi” and “Goodbye” on the RS Teams chat. Each computer station in the office has the MS Teams application pre-loaded to the desktop. You just need to sign in with your myNortheastern username and password and access our Team.
MS Teams
I have created a Team for us on MS Teams. It is called Resource Sharing Department (Interlibrary Loan @ Snell Library). Here is the link to our Resource Sharing Team.
Our Team is divided into different channels: General (for our online “timesheet” and questions), Resource Sharing Guide (for all intro office info, work guides, passwords, processing updates, etc.), Printable Templates (Courier slips and shipping label templates), Daily Mail Tracking Updates (its own channel so everyone remembers to update mail stats when they process incoming mail), and Office Updates (building/office updates that may affect work). Your supervisors are available to chat and Video call through Teams during your shift for any questions you may have!
Someone asked me for help out in the Library. What do I do?
There is little to no direct interaction between you and patrons. But, as you will be shifting books and packages between floors, then you may get stopped by a patron for help. If it does happen, then gently explain that you are student staff shifting books/packages and that library staff can help them either at the Help & Information Desk on the 1st floor of the library or via the online Chat accessible on the library homepage https://library.northeastern.edu/.
Done for the day? Log Out and Shut down!
10 minutes before your shift ends, STOP!
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Return any materials to their pre-process shelves.
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Log out of Teams and any other applications.
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Turn off the computer.
Thank you for your hard work and hope you have a good day!
Questions? Comments? Fears or Worries?
Please reach out to your supervisor.