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RefWorks: Home

A guide to getting started with the RefWorks citation management program.

Getting Help with RefWorks

Need help getting started? 

Ask a Librarian

Having technical issues with RefWorks?  

Contact RefWorks Support 

1-800-521-0600 ext. 74440 or email at

Having technical issues with your computer?

Contact ITS at Northeastern

See also

RefWorks Video Tutorials

RefWorks Support Guide from Proquest

Related Guides

Return to Citations and Bibliographies main page

What is RefWorks?

RefWorks is a cloud-based program that allows you to manage your citations and bibliographies from any computer with an Internet connection.

All of your citations are stored in your online RefWorks account, and you can use a plugin for Microsoft Word or Google Docs to add the citations to your research papers and assignments.

RefWorks is licensed for use by Northeastern faculty, staff, and students.

Creating your RefWorks acccount

You can create or log in to your RefWorks account at

Screenshot of RefWorks login screen

To sign up for an account, click "Create Account" and sign up with your Northeastern email address.

Alumni access

If you used Refworks as a student and wish to continue to use it as an alum, you'll need to change your profile information to "Alumni."

  1. In RefWorks, click on your name in the top left corner of the interface.
  2. From the drop-down menu, select "Settings."
  3. Scroll down to the Profile heading.
  4. In the drop-down menu under "Role," select "Alumni."
  5. Click "Save."
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