Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

EndNote: Home

A guide to getting started with the EndNote citation management program

EndNote 20

EndNote 20 is now available for both Mac and PC from Software Downloads in either the Student Portal or My.Northeastern. The content on this guide is currently for EndNote X9 and is being updated for EndNote 20. If you need immediate assistance with EndNote 20, please ask a librarian or EndNote's Support Site or YouTube Training Channel

Thank you for your patience as we update our materials!

Getting Help with EndNote

Need help getting started? Ask a Librarian

Having installation issues?

Troubleshooting tip: Is EndNote asking for a license key?

Contact ITS

Having technical issues?

See tutorials for exporting to EndNote (Instructions for Mac and for PC).

Search EndNote's Knowledgebase

Contact EndNote Tech Support


EndNote Video Tutorials

EndNote Support Site

Related Guides

Return to Citations and Bibliographies main page

What is EndNote?

EndNote is software that helps you manage your research and format your citations. EndNote is licensed for use by current Northeastern faculty, staff, and students. It comes with a plug-in for Word, called Cite While You Write. There are two versions currently available: EndNote X9 and EndNote 20.

There are two ways to use Endnote:

​1) You can install Endnote software* and store your citations and PDFs on your own personal computer, or

2) You can use a web-based version and store (and share) your research items in the cloud. 

Most people choose the first option because it has greater functionality. The second option can be a backup of your Endnote library that is synced with the desktop version.

*As a Northeastern affiliate, you do not need to purchase it if you follow these download instructions. As long as you are a current student, faculty or staff, there is no need to download a trial version or one that requires a purchase. (Ignore the link that says "Free and Discounted Software" and instead go straight to "Software Downloads.")

Training sessions

Our Fall 2021 Webinar series has concluded. Please see the training page for recordings of past citation management webinars, or contact a librarian for help.


Next Step

The Getting Started page covers downloading and installing Endnote software, creating an online Endnote account, and exporting from databases to your Endnote library.