Customer Service

Read the following articles about customer service in Libraries:

Implicit Bias Training

To complete this LinkedIn Learning course, you must firstly sign in with you Northeastern University account by clicking the "Sign In" button on the top right and using your northeastern.edu email account. Then click the link for the course below.

Working With Upset Customers

To complete this LinkedIn Learning course, you must firstly sign in with you Northeastern University account by clicking the "Sign In" button on the top right and using your northeastern.edu email account. Then click the link for the course below.

Research Quiz

In addition, please review the Research Subject Guides offerings.