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Student Worker Manual

IDEAS Student Employee Manual


In this Level you will...

  • Read articles.
  • Review the Circulation Training Checklist and know how to perform everything on the list.
  • Complete Implicit Bias training (and optionally, take an implicit bias test).
  • Complete Customer Service Quiz
  • Log into Leads Alma
  • Learn how to submit requests for patrons

Please complete by September 1st


Implicit Bias Training

Customer Service Quiz

H&I Leads Alma Account

The log in information for the H&I Leads account is:

Username: hidesklead
Password: q<7YkV9g


Always use the H&I Leads Alma for your shifts

Submitting Requests for Patrons

You can submit item requests for patrons, instead of them requesting a book through SOS. See the instructions below to learn how to request a book:

Step 1: Go to the patrons account from Manage Patron Services. Click the "Submit Request" button on the top right.








Step 2: The "Submit Request" pop up will come up. You can search for the desired item by its name or barcode number.

Step 3: After typing in the desired item, select the correct item. 

Step 4: Select "Patron Physical".

Part 5: This is the last step to request a book for a patron. First, select the Override button at the bottom. In the Pickup location, select "Snell Library". The hit submit.