Student Worker Manual : Emergency Response

The emergency contacts list is stored in the IDEAS Student Employees Team under Files. It's strongly recommended that you save the numbers listed to your personal phone in case of emergency!

When the alarms go off,

1.) First silence the alarm panel by the desk or the main panel in the work area, then

2.) Silence the source by resetting at the actual exit.

You will need to have a set of keys to reset alarms.

• Medeco 76 is the alarm bypass key
• Medeco 16 is the alarm reset key

Note: There is a 5-second delay for all resets, from the time you twist the key to the time the alarm actually stops.

First Floor

There are three locations on the first floor that often trigger the alarm.

• - the door between the first-floor lobby and the library classrooms next to the main stairwell.
• - emergency exit stairwell #4 behind the Help and Information Desk work room (by the first floor bathrooms)
• - emergency exit stairwell #3 in the library classrooms (which involves two doors!)

The emergency exit in stairwell 3 has two different doors that must be checked.

Step 1: Bypass the 1st-floor classroom exit to reach stair 3. Use the panel in the workroom to bypass the door.

Step 2: Once you reach the door to stair 3, you need to check the door leading outside - the door is halfway between the 1st floor and the basement.

Make sure to prop the first door open, otherwise, you will get stuck in the stairwell!

The alarm will not reset properly if the outside door isn't latched. If you can push on the door (not the push bar) and the door opens, it's not latched.

Note: If somehow you do get stuck in the stairwell, the 34A key will open the door from the stairwell side 

Step 3: After you check (and close as needed) the outside door, you can close the first door, and use the appropriate key to reset the door.

• If a patron reports a building issue (leaks, plumbing, lighting, temperature, cleaning, or anything of the sort!) you can submit a facilities request.
  • Always list Katie (617-373-2830) as an alternate contact in case facilities does not respond immediately. 
  • Forward the receipt to Katie & Steph so staff are aware of the issue.
    
• When a facilities request is urgent, call facilities directly to explain the situation. They are more likely to prioritize a response when called directly. 

If an elevator breaks down, always check first if someone is inside. 

• If no one is inside, submit a facilities request and place out of order signs next to the elevator. Make sure to share facilities requests with Katie and Steph.
• If someone is inside, call NUPD. Do not attempt to open the doors or let those inside open the doors as elevators can stop between floors or start again unexpectedly. Submit an incident report.