Skip to main content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Student Worker Manual

IDEAS Student Employee Manual

LibChat Training Guide

While working remotely, we will be providing the bulk of our services through LibAnswers and LibChat. 

The LibChat widget located on the bottom of this page can be used internally for practice with the LibChat software. You can also use the widget after for continued practice with a partner. 

When you've completed the training, test your skills by taking the quiz at the bottom of this page. 

*Note that your supervisors will have access to all your chat transcripts and will be reviewing them periodically.

LibChat Demo

This video tutorial will walk you through the basics of using the LibChat system. Feel free to skip through the first ten minutes of the video, which discusses admin features and privileges that you won't have access to.

LibChat Quiz