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We are still offering consultation services during the COVID-19 move to online instruction. Please feel free to reach out for virtual appointments! For more information on library services and resources, please click here.

Remote Teaching and Learning Resources: FAQ Regarding Access

Frequently Asked Questions

Here are some frequently asked questions about using Snell Library in the fall 2020 semester.


How and when can I access Snell Library?

Snell Library is open as of Tuesday, Sept. 8. Our hours of operation are:
       Monday—Thursday, 8 a.m.—10 p.m.
       Friday, 8 a.m.—8 p.m.
       Saturday, Noon—8 p.m.
       Sunday, Noon—10 p.m.


How can I get help from library staff members?

Library staff remain dedicated to providing teaching, learning, and research help to the students, faculty, and staff of Northeastern University. There are a variety of ways to contact the library for help generally or staff members specifically:


How do I access books and research materials?

The Northeastern University Library's physical collections have been moved off-site and are not available to be borrowed due to safety precautions and to allow more floor space for physically distanced studying. However, most of the library's collection of books, journals, articles, videos, and more are available electronically. Search for items through our Scholar OneSearch box or visit specific databases to find the research you need.


Are visitors allowed in Snell Library?

To promote health, safety and well-being, during the pandemic, Northeastern University is currently restricting visits to its campuses from anyone outside the university community. 

In accordance with this university policy, access to Snell Library is therefore limited to current Northeastern University students, faculty, and staff only.

Please remember to bring your Husky ID which is required to enter the building.


How can I study in Snell Library?

Current Northeastern University graduate and undergraduate students are invited to study in Snell Library on a walk-in basis. Study furniture is spaced to ensure physical distancing. Study rooms are not available for use.


What COVID-19 precautions will I be expected to follow while in Snell Library?

Due to the COVID-19 pandemic, users of Snell Library are required to wear face masks and maintain 6 feet of distance with others. Please see our FAQ "How do I use Snell Library..."


Is food allowed in Snell Library?

Food and drink are not allowed in Snell Library. Visitors to Argo Tea are asked to enjoy their purchases within the designated area and not bring them into the library.


How can I charge my device if my reserved seat is not near an outlet?

Library users are invited to borrow Omnicharge devices to use at their reserved space. The Omnicharge station is located on the 3rd floor of Snell Library.


Are there computers and printing still available in Snell Library?

Shared desktop computers have been removed from Snell Library and are unavailable for use. Printers are available, but the number of printers has been reduced.


Are departments within the library, including the Archives and Special Collections and the Recording Studios, still able to be used in person?

The physical locations of departments within Snell Library are closed to visitors. However, the services and resources of these departments are still available to users.

Need more help?

Librarians are available to answer your questions!

These Services Are NOT Available

The following services are currently unavailable:

  • Interlibrary loan of physical materials
  • In-person library consultations
  • Requests for Remote Annex items
  • Return of Physical Materials (either in-person or by mail)
  • In-person course reserves
  • Loan of physical materials, including ITS equipment